Saturday, September 21st
16:00 — 17:30
WHAT DOES IT TAKE TO BE COMPASSIONATE IN TODAY’S HEALTHCARE ENVIRONMENT?
Dr. Lown will speak about “Unleashing the power of compassionate Leadership”. This presentation will investigate why is compassion important? We know that this improves control, fewer hospitalizations for serious complications of chronic conditions. Decreases ICU utilization and improve quality of life, mood, and survival with early palliative care. Find out much more about this exciting new concept.
- Define – Discuss and refine our concepts of what it means to be a compassionate leader
- Strategize – Articulate strategies to be an effective change agent
- Strengthen – consider how to strengthen and sustain oneself in the process.
Dr. Beth Lown, The Schwartz Centre for Compassionate Healthcare, Harvard University
Dr. Lown has been deeply involved in the practice, teaching, exploratory research, and assessment of healthcare-related empathy, compassion, relational, and communication skills. She is Associate Professor of Medicine, Harvard Medical School, Boston, Massachusetts, Chief Medical Officer of the Schwartz Center for Compassionate Healthcare. She is an internist at Mount Auburn Hospital, Cambridge, MA, a teaching hospital of Harvard Medical School, where she directs the interprofessional Fellowship in Health Professional Education.
As Chief Medical Officer of the Schwartz Center for Compassionate Healthcare, Dr. Lown contributes to the spread of Schwartz Rounds internationally and assesses their impact. She develops theoretical and scientific content, actionable frameworks and programs to teach and sustain communication, collaboration and compassion. With her team and collaborators, she creates implements and evaluates new courses and programs, convenes conferences, and researches compassion-related topics and measures.
Dr. Lown is a Fellow of the Academy on Communication in Healthcare. When President and Board Member of the American Academy on Communication in Healthcare, she worked with the European Academy on Communication in Healthcare to initiate partnerships and international conferences. She has served in many roles for the National Board of Medical Examiners and United States Medical Licensing Examination, working on communication skills task forces, test materials development, standard setting committees and consulting teams as a content expert in communication skills. Dr. Lown speaks nationally and internationally about empathy, compassion, communication and relationships, and how healthcare structures and processes influence professional wellbeing and compassion capacity.